Solar water heaters can be turned to the big business claims the wind
A solar energy user consultation: Some time ago, the wind is strong here, even to my on the roof blown up. I saw the original installers did not play the expansion screw, no fixed bracket. Will, in which case I can ask for compensation to the business?
The friends called Shi root, 35-year-old, who Hengxi Lanxi.
Shi, who lives in the root is 4-storey self-help housing, solar water heater is 6 years ago in a town called \"solar water heater Chinese music\" store bought by the shop responsible for the installation.
At around four in the morning late last month, applied square root in his sleep was \"bang\" awoke. He read from the second floor windows downstairs, suddenly dumbfounded: \"installed in the 4th floor roof of the big wind solar water heater is now being turned over, along with storage bucket with stand fall to the ground, but fortunately there was no passers-through.\"
Shi Fang Genli that ran down the stairs to see the top ten bracket of solar water heater tubes broken, debris scattered on the ground, and water heater storage tank is horizontal in the iron fence at the top, there are few fences \"arrow\" Chuojin tank.
\"The roof of a lot of people install solar water heaters, water heaters, other people\\ s experiences strong winds are motionless, except for solar water heater out of my house down.\" Shi closer look a bit square-root of their own solar water heater stand fall, found that stent expansion screw base not installed .
On the day, applied to the town to find the root on the original place of purchase, for damages. To the other side said: \"This water heater have bought so many years, has ?????, they are not responsible for compensation.\"
May 4, the reporter contacted the store. According to Kim surname boss to explain, this is great for wind and solar water heaters turned, they could do nothing because this is the natural causes of force majeure, not a quality problem. Quality problems caused as a result, they will be responsible to give repair.
Gold boss said, had been applied not to the root installation of home solar water heater expansion bracket screws, is worried about his family platform will play a leaking expansion screws.
Installation not in place to compensate businesses
Recently, the reporter from the Jinhua City Industrial and Commercial Bureau of Consumer Protection Branch learned that this year, the business sector has received a number of solar water heater has been damaged since the complaint. In this regard, Jinhua City of Industry, Consumer Protection Bureau deputy director Chen Zhihui said that in these complaints, consumers are generally considered to be due to improper installation of the installer; factory, said this is due to force majeure, do not want to responsible . Each side, sounds reasonable, but because of evidence found there is a certain degree of difficulty and responsibility, on the business sector is a little helpless in the mediation.
Currently widespread in the solar water heater industry, \"re-sale, light installation\" phenomenon. Some companies do not establish a professional installation team, installation staff did not go through rigorous training, and even some grocery stores in rural areas are also starting a brand-name agency sales and installation of solar water heater business, professional installation can not be guaranteed. Chen Zhihui suggested that consumers try to choose some brand water heater, and shopping malls to buy a good reputation, so whether it is the quality of goods or the sale installation and service, will have some protection.
Zhejiang Zhen Li Hinata into the law firm believes that this situation need to be clear is due to force majeure or due to improper installation. If it is installed properly, because the installation of solar water heater is a part of the sales process, so the dealer can not shirk this responsibility; if the force majeure, dealers do not need to take responsibility. Square root of the situation from facilities, since businesses that Bracket screws are worried about inflation is not installed platform leaks, then pouring concrete barrier should take other measures to reinforce the stent, so businesses should bear some responsibility.
The amount of compensation is difficult to determine the need identified by the relevant agencies, businesses and consumers proposed consultation.
Solar water heaters there is no wind resistance testing standards
It is understood that there is no wind resistance, solar water heaters, testing standards, but also on the solar bracket not mandatory standards.
Jinhua Quality and Technical Supervision Inspection Institute commodities Wang Jinghong, deputy director of testing, currently applicable to the solar water heater criteria are the national standard GB50364-2005 \"civil technical specifications\" and Zhejiang local standards DB33/1034-2007 \"residential building design, installation and acceptance\", and in the use of the product safety, such as stents and other fixed materials, construction materials and installation tightness, wind resistance rating, corrosion resistance, but there is no clear regulatory requirements .
Wang Jinghong said, for the solar water heater, the need to go through in order to put into use after installation, the installation will directly affect the quality and safety of use of the product, which bracket the quality of products and corrosion resistance of wind level is a key factor affecting safety. \"Solar water heaters work outdoors year round, if not to provide for its corrosion resistance, a number of small factories in the production of water heaters use two or three years, stand severe corrosion may occur even collapse, if the installation of materials selection, poor technology, however, its anti-aging, anti-distortion and wind resistance will be poor, this will give the use of solar water heaters leave serious security risk. \"
Wang Jinghong to remind the public in the purchase of solar water heaters, installation material such as a stent must pay attention to the material, process, generous degree of quality status.
Solar water heaters also vulnerable to lightning
Nowadays, Jinhua City, has entered the lightning-prone season. Jinhua, deputy director of Bureau of Meteorology mine introduced over the forest, water heater installed on the roof of the lightning risk outstanding.
\"Right now in the city, the old district of bulk solar water heaters in the roof of the residents of greater risk, vulnerability to natural disasters, there are security risks.\" I said, the forest, because the old installation of residential solar water heater by location, roof shape, etc. restrictions, it is difficult fixed, that is, pouring cement on the stand, it is difficult to resist strong winds. Many new district, from the solar water heater installed, fixed, pipeline laying, as the whole building is a residential component to the arrangement, from technology to avoid potential problems from arising.
It is understood that generally most of the manufacturers of solar water heater is not mine-protected, coupled with many self-help housing in rural areas there is no lightning protection facilities. In this regard, I remind the forest, near the water heater installed in a public lightning rod to prevent the water heater will be triggered lightning during a thunderstorm. Install a lightning rod, the water heater should be metal shell and the roof lightning protection device connected to divert part of the lightning current through the device. In addition, during a lightning storm, it is best not to use water heaters, and do not touch taps and water pipes, lightning is likely to enter the room through the heater pipes.