Temple of not meeting board box
[REVIEW] \"just buy a new installed, Guo Dabo will be found outside the box and the heater body is not supporting. Is the second mobile phone or install the wrong box?\" Guo Dabo doubt endless. Solar water heater models and packaging are not matching.
Just buy a new solar water heater installed, Guo Dabo will be found, the water heater outside the box and the body is not supporting. Is the second mobile phone or install the wrong box? Guo Dabo doubt endless.
Solar water heater models and the box is not complete
May this year, Guo Dabo located in Zhejiang Province, home appliances market Qiutao North electrical firm in the second floor of Xinyu, spent 2600 yuan to buy the S & P 737 one-day series of solar water heaters.
Bought this heater after repeated urging store Guo Dabo sent to install, but no other arrangement has been said time. Until the morning of June 27, water heater installers to install the door only.
Installation, installers told Guo Dabo, some parts need to buy their own, do not buy it can not properly installed. So, Guo Dabo attend to check the water heater, on a hurried out to buy accessories. When he came back bought accessories, water heater has been installed in place almost.
\"As the installation when the off-site, I have not carefully checked water heater the next day, I order water heater in the box, I found the base stand still, there\\ s no installation. So I went to the roof to check the about water heaters, but to see a lot of problems. \"
Guo Dabo said that he found the surface of the water heater tank and frame box with multiple stains and surface scratches, water heater installation was not in place, easy to shake. Most difficult to accept that he is not packing water heater Temple 737 series, but another model.
\"In other words, water heaters and water heaters are actually on the box is not on, I suspect, this is a secondary water heater, is likely to be the prototype and they gave me a box to send out just broke, do not Bluff ? \"
Business for the apology extended warranty and gift
June 29, Guo Dabo related electrical firm to reflect their own doubts.
\"I bought the shop\\ s proprietress Ms. Sun also, but not 29, the day Ms. Sun, the store\\ s staff said he did not understand the situation, could not handle the matter, after which I will call Ms. Sun, She said that installation can be problematic, but the product is certainly qualified. The problem is that I was buying a new water heater, and now I get hold of even the boxes are not on, and that reasonable? \"Guo Dabo requirements Xinyu electrical firm to give him for a new water heater, and install in place.
Requirements for Guo Dabo, the electrical firm boss Ms. Sun explained that she just Temple, a distributor of water heaters, water heaters were installed to Guo Dabo workers she sent on a distributor. Cargo is sent directly from the dealer over the past, so she did not know the situation. In the end is not used, but also need to go through verification.
Recently, Ms. Sun feedback, send the goods are sent to dealers Yujing Li, in addition to other outside the box is not complete, there is no other problems, water heater is new. In order to apologize to the Guotai Bo, a few days ago, Ms. Sun presented a value of 100 yuan to Guo Dabo fans, promised to give this water heater to extend the warranty period of one year, and return the parts cost him 100 yuan.